Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped on weekends or public holidays.
Shipping Rates & Delivery Time
Shipping costs are calculated at checkout depending on the customer's location.
Estimated delivery times:
- Local Shipping: 3–7 business days
- International Shipping: 7–14 business days
Please note that delivery times may vary depending on the courier service and location.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery.
Delays
Occasionally, shipping may be delayed due to factors beyond our control such as weather conditions, customs delays, or courier issues.
Incorrect Address
Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected time, please contact our support team within 7 days so we can assist you.
Contact Us
If you have any questions about your order or shipping policy, please contact us at:
Email: sales@pro-mans.com